Help & Support

Other


  • Package Inquiry


  • Receiving a Package


  • Sending a Package


  • Register an online account


  • Home Delivery Compliance


  • Get a PO Box


  • Collecting a Package


  • Can I pay for a Post Box at another Sub Office location?


Online Account


  • How to register for Bermuda Post Office online account


  • Why can’t I use my PO Box address to register for an online account?


  • I have an online account. Can I add other subscription or service?


  • How many online accounts can I have?


  • I live abroad, can I create a Bermuda Post Office online account?


  • Why do I have to visit a sub-office to register for an online account?


  • What information is needed for the online account form?


Receiving Mail


  • Missed a delivery


  • I’m going on vacation


  • How much is the Duty on Parcels?


Sending Mail


  • Returning an item


  • Sending Mail


FAQ


  • Where can I find or confirm my correct address?


Rate Calculator


  • My neighbour’s dogs are never tied up. How will this affect my delivery?


  • What is the purpose of mail having to go to the Mail Processing Centre in St. George’s?


Track & Trace


  • When do I have to be in compliance with the new changes to the law?


  • Can I track or trace any item


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