Prepay U.S. duties Easily with Mobile App

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Shipping from Bermuda to the U.S.? Here’s What You Need to Know

To make shipping faster and hassle-free, any item with a dutiable value—including gifts—must now have duties prepaid before your parcel leaves Bermuda. This ensures smooth customs clearance and avoids delays.

✅Good news: Some items are exempt

Not every shipment requires prepaid duties. The following categories remain exempt and can be shipped as usual:

  • Exempt documents: Letters, philatelic collectible postage stamps, and postal cards.
  • Bona fide gifts: Qualify when they meet all of the following conditions:
    • Duty-free limit: Gifts valued at USD 100 or less per recipient, per day are generally exempt from duties and taxes.
    • Customs declaration: The package must be clearly marked as “Unsolicited Gift” on the customs form.
    • Detailed description: Include the names of all recipients (if a consolidated package) and a clear description of each item with its value (e.g., “one belt, $20”).
    • Important Note:
      • Items acquired by the shipper through purchase, barter, or similar transactions may not qualify as gifts.
      • Shipments sent by businesses also do not qualify as bona fide gifts.

❌ Prohibited or Restricted Items

The following items cannot be shipped under the gift exemption and may require duties or be disallowed:

  • Alcohol
  • Tobacco
  • Vitamins and supplements
  • Pharmaceuticals
  • Certain restricted food items (such as meat products)

Tip for shippers: If your gift exceeds the USD 100 threshold or includes restricted items, duties must be prepaid through the mobile app before shipping.

Here’s what you’ll find On This Page

What Is A Declaration ID?

A Declaration ID is a 13-character code that proves you’ve completed your customs declaration and paid the required duties.

Why a Declaration ID is required:

  • U.S. regulations require all parcels entering the country by mail to have duties prepaid.
  • Bermuda Post cannot generate a shipping label for U.S. parcels without a Declaration ID.
  • The Declaration ID tells Bermuda Post your shipment is prepaid through Zonos, who invoices you and pays duties to U.S. Customs and Border Protection (CBP).

Without a Declaration ID, we cannot create a Bermuda Post shipping label for U.S. shipments.

How to Pay Duties with the Mobile App

Shipping to the U.S. is now simpler and faster with our duty prepayment process. The Mobile App uses built-in AI to make declarations quick and accurate.

Once you complete payment in the app, you’ll receive a Declaration ID. Bring this ID to our General Post Office (GPO) in Hamilton when you’re ready to ship your parcel. This ensures your package clears U.S. customs without delays.

Ready to get started? Follow these easy steps below to use the Mobile App and make your shipment hassle-free.

      1. Download the Mobile Prepay app:

        Available for iOS and Android devices.

      2. Set up your Prepay Account:
        1. Click Create an account.
        2. Sign in with Google or Apple Account.
        3. Or enter your email and password. Verify with the 6-digit code sent to your email.

      3. Start your shipment:
        1. Open the app and select the Ship icon.
        2. Indicate if the items are a standard package, gift, or return. (Documents can ship as usual)
        3. For each package, you’ll need to create a separate declaration. When you do this, a unique declaration ID will be generated automatically for that package.
        4. Select the country of origin or choose “I’m not sure”.
        5. Select Bermuda Post and click Continue.

      4. Add your items:

        You have two options:

        1. Enter Information Manually:
          1. Click Add items manually.
          2. Fill in item description, country of origin, estimated value, and quantity.
          3. Click Add item when complete. To add another, click “+ Add another item”.

        2. Add By Photo:
          1. Choose Add by photo.
          2. Take a picture or select one from your phone.
          3. The AI will fill in details automatically.
          4. Edit item details if needed.
          5. Click the camera icon to add another item by photo.

      5. Review your shipment:
        1. Confirm or adjust item details and values.
        2. Optionally, upload a receipt photo.
        3. Click Calculate Duties.

      6. Pay duties:
        1. Click Pay.
        2. Select your preferred payment method.
        3. Click Pay to complete the transaction.

      7. Get your receipt:
        1. The app generates a receipt with your Declaration ID and QR code.
        2. Click Print receipt or Share receipt to save it.

      8. Ship your package:
        • Visit the Hamilton General Post Office and present your package(s) with the QR code (on your phone or printed).

      Tip: Use the Calculate feature in the app anytime to estimate duties before shipping.

      How to use the Mobile App Video

      Click Here for More Info


      Frequently Asked Questions (FAQs)

      Will I have to still pay when I ship my package?

      Yes, postage will still need to be made to ship out your package. The app only covers the Pre Duty payment.

      What costs and fees can I expect?

      The Mobile App is free to download. In addition to duties, there are:

      • $3.99 remittance fee: covers currency conversion and transfer
      • 10% processing fee: for handling payment and conversion
      What if I enter the wrong information?

      The app will prompt you to review and update details. You may need to upload a receipt photo to verify item value.

      How does the app know what I’m shipping?

      When you take a photo, the app uses image recognition to identify items, estimate value, and predict country of origin. You can review and edit details before payment.

      Can I cancel a duty payment?

      You can cancel within 3 days if your shipment hasn’t been linked to a Bermuda Post tracking number.